Grievance Redressal Through Happiness Help Desk
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ODM Global School has its own expertly curated Grievance Redressal System named Happiness Help Desk in a formal manner, i.e., through direct supervision of the Principal and CEO of ODM Educational Group. The function of the Happiness Help Desk is to look into grievances and formal queries lodged by parents as well as students. Our grievance redressal cell is also empowered to look into matters independently.
We have developed our very own Grievance Lodge Portal, which can be accessed through ODM Connect Application. Anyone with a genuine grievance may approach to raise a ticket through the app; our Parent Relations Executives will assess the concern promptly to deliver satisfactory solutions within 48 working hours.