ODM Global School

Happiness Help Desk

We Believe in Delivering Exceptional Support That Only Brings Smile

At ODM Global School, our team of parent relationship executives, formally known as the Happiness Help Desk Team, operate with a single aim to deliver the utmost satisfactory service to parent queries. Our Happiness Help Desk members will carefully listen to the queries and questions of every parent you have put their trust in OGS and deliver immediate and adequate solutions for the situation.

Our Happiness Help Desk members will be available both virtually and physically to meet parents and answer their questions. To ensure a healthy and productive parent relationship, we have implemented several policies and make sure those get fulfilled every time.

Highlights of Our Happiness Help Desk Policies

  • For Parents- Happiness Help Desk Team and Portal is always available to solve any of parent queries and grievances on an immediate basis.
  • Parents will be able to post their grievances, and the Management of ODM Group would directly monitor the support requirements through the Happiness Help Desk team.
  • Every parent concern and issue, reach directly to the management.
  • Dedicated Happiness Help Desk Executives for parents.
  • Parents can directly interact and get their queries solved on the open house session with the senior management of the ODM Group.
  • Parents can avail Booking-Based interaction with Teachers, Coordinators and Principal round the year.
  • Quarterly PTMs will be organized to discuss the overall holistic performance of the child.
  • One of the parents would be required to go through a compulsory Parenting Course with the school as we believe that parents have a huge impact on the overall performance of the children.
  • Subject Teachers and mentors would provide monthly digital feedback to parents regarding the child!
Schedule a campus visit or virtual visit to ODM Global School today. We can’t wait to meet you.